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  • When do I receive my order?
    We aim to ship your order within 1 working day.
  • What should I do if I have not received my order?
    Please contact our customer service .
  • What should I do if there is something wrong with the order I received?
    Please contact our customer service .
  • How can I change a placed order?
    Please contact our customer service as soon as possible. We will do everything we can to adjust your order.


How can I pay?
The HAB supports Google Pay, Apple Pay, iDeal, Klarna, Mastercard, AMEX and VISA.

Something went wrong with my payment, what should I do now?
If you have not received a confirmation email, please contact our customer service .


  • What are the shipping options?
    Your package will be shipped with PostNL.
  • What are the shipping costs?
    The shipping costs are €6.95.


  • What are the return conditions?
    You can return your order within 14 days.
  • How do I return my package?
    Take your package to a parcel point of your choice. Write the return address on the box.
  • How much are the return costs?
    The return costs differ per carrier, but are around €6.95.

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