Preguntas frecuentes

Frequently Asked Questions

The products

Which skin type is this for?

All types, including sensitive. Our formulas contain no synthetic fragrance, no aggressive alcohol and no sulphates. If your skin reacts to most products, start with the Essential Set. It is designed to be as clean as possible while still being effective.

Do I need all three products?

No. Start with what fits your life right now. The Essential Set, a cleanser and a moisturiser, covers the two steps that matter most. Add the Anti-Age Day Cream when you are ready for the long game.

How do I use them?

Morning and evening. Cleanse first, then moisturise, then apply the day cream if you use it. The full routine takes under three minutes. See the full Routine Guide for step-by-step instructions.

When will I see results?

Most men notice a difference within seven days. Fresher skin, less irritation after shaving, less dryness. Full results from the Anti-Age Day Cream are typically visible within three to four weeks of consistent daily use.

Are the products fragrance-free?

Yes. No synthetic fragrance, no alcohol, no microplastics. What you smell is the natural scent of the active ingredients themselves, which is minimal.

How long does a product last?

With daily morning and evening use, approximately three months per product. The Beard and Face Oil lasts two to three months depending on beard length and application amount.

Are the products dermatologist-tested?

Yes. All The HAB products are dermatologist-tested and formulated for daily use on male skin, including sensitive skin types.

Ordering and delivery

What are the shipping costs?

Free shipping on every order. No minimum. No exceptions.

How fast will my order arrive?

Orders placed before 3pm in the Netherlands are shipped the same day and arrive the next business day. Orders to Belgium and Germany typically arrive within two to three business days.

Do you ship internationally?

Yes. We currently ship to the Netherlands, Belgium, Germany and Spain. More countries coming soon.

Returns and guarantee

What if I am not satisfied?

30-day money-back guarantee. If you are not happy with the results, email us within 30 days of receiving your order. We will arrange a full refund. No forms. No questions.

How do I return a product?

Email us at info@thehabclub.com or message us via WhatsApp: +31 6 29 52 46 22. We will handle it from there.

The brand

Why is this more expensive than drugstore products?

Because it is built differently. Drugstore products are formulated to a price point. Ours are formulated to an outcome. Higher concentrations of active ingredients. No fillers. Compare the ingredient lists.

What does The HAB stand for?

A HAB is a habit. The kind that becomes automatic. Not a ritual or a regime. Something you do every morning without deciding to, because it has become part of how you function.

Still have a question?

Email us at info@thehabclub.com or reach us on WhatsApp: +31 6 29 52 46 22. We respond within one business day.

Contenido desplegable

Orden

  • ¿Cuándo recibo mi pedido?
    Nuestro objetivo es enviar su pedido dentro de 1 día hábil.
  • ¿Qué debo hacer si no he recibido mi pedido?
    Por favor contacte con nuestro servicio de atención al cliente .
  • ¿Qué debo hacer si hay algún problema con el pedido que recibí?
    Por favor contacte con nuestro servicio de atención al cliente .
  • ¿Cómo puedo cambiar un pedido realizado?
    Póngase en contacto con nuestro servicio de atención al cliente lo antes posible. Haremos todo lo posible para ajustar su pedido.

Pago

  • ¿Como puedo pagar?
    HAB es compatible con Google Pay, Apple Pay, iDeal, Mastercard, AMEX y VISA.
  • Algo salió mal con mi pago, ¿qué debo hacer ahora?
    Si no ha recibido un correo electrónico de confirmación, comuníquese con nuestro servicio de atención al cliente .

Despacho

  • ¿Cuáles son las opciones de envío?
    Su paquete será enviado con PostNL.
  • ¿Cuáles son los costos de envío?
    Los gastos de envío son 6,95€.

Devoluciones

  • ¿Cuáles son las condiciones de devolución?
    Puedes devolver tu pedido en un plazo de 14 días.
  • ¿Cómo devuelvo mi paquete?
    Lleva tu paquete al punto de paquetería de tu elección. Escriba la dirección del remitente en la caja.
  • ¿Cuanto cuesta la devolución?
    Los costes de devolución varían según el transportista, pero rondan los 6,95 €.

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